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- Telephone Solution for MSEs
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New Rock NRP series IP Phones are high-end enterprise desktop phones with multi-functions. They support IPv6 and IPv4, with full "user, network, deployment, security" features, can integrate with IP PBX well, which is suitable for hotel unified communications.
Based on the combination of AI technology and hotel PMS, New Rock hotel solution can achieve an intelligent upgrade of hotel reception.
Replace front desk staff with artificial intelligence to make and answer calls more intelligently, with functions as complete reservation confirmation, check in/out and renewal reminders, fulfill guest needs and other consulting services, etc.
Replace front desk staff with artificial intelligence to make and answer calls more intelligently, with functions as complete reservation confirmation, check in/out and renewal reminders, fulfill guest needs and other consulting services, etc.
New Rock hotel unified communication solution have featured recording function which not only could realize unified management of call recording but also could combine with data mining technology to help improve hotel operation efficiency. Especially for chain store hotel, by collecting and intelligently analyzing hotel voice data generated between hotel reception staff, concierge, catering department and customers, hotel could improve operation efficiency and provide better customer experience.
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