New Rock recording management system is one of the core products of New Rock telephone recording series solutions with rich characteristics.
- High reliability: ensure no loss of recordings through local caching, intermittent transmission, etc.
- High performance: 300-way real-time phone recording, 300 sites recording centralized management
- Query and playback: provide 9-dimension query, including number, time period, duration, department, label, rating, etc.; recording click playback, display the number of times played.
- Statistics and analysis: come with daily, monthly, annual and departmental reports, and also customizable reports, graphical display of phone recording data, and support for report export.
- Security and encryption: Encrypted storage of recording files, limiting playback to the management system and maximizing data security.
- Roles and permissions: Support custom system roles and give different permissions for different roles to achieve multi-level control.
- Monitoring and backup: Real-time monitoring of server status, recording operation traces, providing interface/email alarms, and multiple strategies to backup recordings.
+86 21-61202700
global@newrocktech.com
5/F Block B, Building 1,
No.188 Pingfu Road,
Xuhui District, Shanghai
200231, China
